FAQ: Frequently Asked Questions about Library Services & Facilities
May I use one of the Library's computers?
UNTHSC students, faculty, and staff members may use the computer lab on Level 2 (Room 225) when it is not reserved for a class. The computers outside of Room 225 are available to UNTHSC patrons at all times; please keep your ID badge visible to Library staff members. Visitors can sign up at the Circulation Desk for a two-hour session on one of the designated Health Information Station computers. The lab on Level 4 (Room 400) is a dedicated training facility and is not open for general use.
Where is the IR Computer Helpdesk, and what are its hours?
The Helpdesk is located on the main floor of the library (Level 2) in Room 205. The full-service hours are Monday - Friday, 8:00 A.M. - 5:00 P.M. Additionally, computer help is available for students until 10:00 p.m., Sunday through Thursday. For more information, go to http://www.hsc.unt.edu/departments/ITSHelpdesk/.
How can I use the campus wireless network to access the Internet?
UNTHSC patrons normally can just launch an Internet browser and log in with their HSC Network Account user name and password. Additional information and instructions are available at http://www.hsc.unt.edu/departments/ITSHelpdesk/WiFi.htm. Visitors must request a guest user name and password at the Circulation Desk. A photo ID and a signature are required.
Where
do I check out library materials?
All circulating materials check out from the Circulation Desk on Level 2.
What
do I need to check out an item?
Present your UNTHSC
ID card (faculty, students, staff) or your Lewis Library card (other patrons) to check out items. Lewis Library cardholders must also present a photo ID. Initially, TexShare borrowers must present both a valid TexShare card and a photo ID to establish an account.
Can I check out any book or media item in the Library?
No. Some items, such as journals and reserve books, are restricted to use in the building.
Is
there a limit on how many items I can have checked out at one time?
Yes; students, faculty, and staff members can check out up to 50 items. Other patrons are limited to 5, 10, or 25 items depending on category. All patrons are limited to 2 reserve items and 5 test preparation books at one time. See the Circulation Policies for more information.
What
is the fine for overdue items?
For regular circulating items, 50 cents per day. This increases to $1 per day for overdue items that have been recalled. Fines for reserve materials are $1 per hour, and fines for Test Preparation books are $5 per day.
See the Circulation Policies for more information.
Can
I check out library materials for someone else?
Generally, no; the
person to whom the materials are being checked out must be present.
Faculty members may authorize a proxy--an assistant who can check out items to the faculty member's
account. You will find the authorization form on the Forms page of our website.
Can reserve materials be taken outside the library?
For items with a 24-hour or a 3-day loan period, the answer is obviously yes. Two-hour and four-hour items must be used in the library. The only exception made is for the instructor who placed the item on reserve.
Can
an unaffiliated group use the library's CPR mannequins?
Yes, as long as the person checking them out is a library cardholder in good standing and in one of the eligible patron groups. See the Circulation Policies for the types of items available for check-out to your patron group.
Can
I charge photocopies or computer prints to a departmental account?
Yes, if the department
has established a group account in the Pharos copy/print payment system.
The department must provide you with the password; the library staff does not have access to it. You will find the Interdepartmental Transfer form needed to create or replenish an account on our Forms page.
Will
you make a copy for me?
Yes, the library offers document delivery of photocopies and digital images made from our collections. Submit your requests using one of the two forms for this purpose on the Forms page. For fees, limitations, and other information, see the Document Delivery page.
If
Lewis Library does not have a particular book or journal, does that
mean I have no hope of getting it?
No. Most of the time, we can obtain a copy from another library through Interlibrary Loan. We can also help you check the holdings of other area libraries to see if they have it.
How do I reserve a meeting room in the Library?
Call
the Room Scheduling office at 817-735-2556 or submit a request online at http://rooms.hsc.unt.edu/xpress/XPressWho.asp. Only the large group study rooms can be reserved; the rest are available on a first-come, first-served basis to UNTHSC students, faculty, and staff members.
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